AirBnB is a popular website through which users can rent out their homes, or parts of it, to others. Consumers […]
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Foreign subscription traps
Publisert: 28.10.2015 07:39The Consumer Ombudsman has in 2015 taken action against several online subscription traps, which through advertising of “free” trial packages […]
Joint forces against hidden advertising
Publisert: 22.06.2015 08:15The six Nordic Consumer Ombudsmen gathered in Oslo June 15–16 to discuss, amongst other topics, problems concerning hidden advertising. All […]
Stepping up the efforts against misleading user reviews
Publisert: 29.04.2015 08:20Many consumers read user reviews when researching goods and services. Lately, a lot of online retailers have started including these […]
2014 a record year for complaints to the Consumer Ombudsman
Publisert: 13.04.2015 08:28In total, the Consumer Ombudsman received 11 395 written complaints and inquiries in 2014. Compared to 2013 numbers, that is an […]
International measures against false free trials
Publisert: 13.04.2015 08:24Have you been offered a trial package for a free dieting supplement or health foods online or via a telemarketer? […]
The Consumer Ombudsman’s Agenda 2015
Publisert: 12.02.2015 08:33The Consumer Ombudsman will focus on the areas of highest financial importance for the consumers. In 2015 we will therefore […]
Guidelines for labelling advertisements in Social Media
Publisert: 18.11.2014 08:57– Consumers have the right to know when they’re being exposed to advertising, and hidden advertising is forbidden by Norwegian […]
The Consumer Ombudsman views forced bundling (tying) of TV and Internet as illegal
Publisert: 09.11.2014 08:35Internet access is increasingly becoming a requirement for taking part in society. More and more consumers are replacing traditional linear […]
European consumer authorities to raise consumer concerns with app industry
Publisert: 27.02.2014 09:00Europe’s «app economy» is booming. It employs over 1 million people and is expected to be worth €63bn in the […]